Consumers group requests sanctions against TIM Brasil

Editor Mobile

Brazilian consumer association Proteste has sent a letter to the National Telecommunications Agency (Anatel) requesting it ensure compliance with the automatic cancellation of telecommunication services without the need to speak with an attendant and punish companies that are violating the new requirement, reports Teletime. According to a test conducted by Folha de Sao Paulo, the first day the rules were …

EditorConsumers group requests sanctions against TIM Brasil

Anatel, Senacon to monitor customer service rules (Brazil)

Editor Mobile

Brazil’s National Telecommunications Authority (Anatel) and the National Consumer Registry (Senacon) of the Ministry of Justice have issued a statement saying they will jointly monitor the compliance of requirements introduced by the General Rules of Consumer Protection (RGDC). The requirements were developed based on consumer complaints of consumers and information received from agencies for consumer protection. The regulation introduces a …

EditorAnatel, Senacon to monitor customer service rules (Brazil)

Brazilian regulator to discuss 700 MHz auction on 17 July (Brazil)

Editor Mobile

The notice for the auction of the 700 MHz band, to be used for 4G mobile broadband services, is on the agenda of the 17 July meeting of Brazil’s National Telecommunications Agency (Anatel), as reported by O Globo. Announcing the news, Anatel president Joao Rezende said he expects no problems, and that the auction notice could be published on 25 …

EditorBrazilian regulator to discuss 700 MHz auction on 17 July (Brazil)

Oi leads in Wi-Fi hotspots in Brazil

Editor Mobile

According to data from Brazil’s National Telecommunications Agency (Anatel), the number of Wi-Fi hotspots in Brazil reached 159,270 at the end of May. Oi leads the rankings with 152,577 hotspots, followed by Net Servicos (3,503), Linktel (2,056), TIM Brasil (799) and Vivo (175). However, Anatel points out that the data from the Jiware portal responds only to around 90 percent …

EditorOi leads in Wi-Fi hotspots in Brazil

Brazil consumers group criticizes 700 MHz auction proposal

Editor Mobile

The Brazilian Institute for Consumer Defense (IDEC) has criticized the proposed use of the 700 MHz frequency band for mobile broadband. In its contribution to the public consultation launched by Anatel on the draft bidding documents for the 700 MHz auction, the consumers association pointed out that the right to use the 700 MHz frequency is not conditional on the …

EditorBrazil consumers group criticizes 700 MHz auction proposal